I ranked & reviewed the best AI outbound calling agents based on features, free trail, technology to build a white label ai outbound calling agents in 24 hrs.
Over 45% of sales and outreach teams have started adopting AI in their everyday workflow.
One of the most popular AI solutions they are using is the Outbound AI Calling Agent.
To answer customer queries, to automate routine tasks, and to give your customers a satisfactory support experience, an outbound AI voice agent is becoming a critical part of the workflow these days.
After thorough research and evaluation, we’ve compiled a list of the top AI outbound calling agent platforms to help you make an informed decision.
I Tested The Best 10 Outbound AI Calling Agent Platforms
I reviewed the best custom AI outbound calling agents, including MirrorFly, CONTUS, Apphitect, Cognigy, Dialpad, BotPenguin, Conversica, Insighto, Regie, and Exotel.
1. MirrorFly AI Voice Agent
Best for: Self-hosted outbound AI voice agent development
MirrorFly has over 18 years of experience in delivering real-time communication products. Their AI voice agent solution is one of their flagship products, popular among all tiers of developers for building custom AI agents.
I’ve been using MirrorFly to build my voice agent ‘Shasha’ for a while now, and I’m clearly loving the fact that I don’t have restrictions to build the agent I have on my mind.
MirrorFly does not have access to even an ounce of data, which makes it super secure for building agents.
On the other hand, when I added security features like command blocklists to my agent, MirrorFly did not restrict me anywhere.
Since MirrorFly uses RAG, I trained the agent with the questions and answers that my customers most frequently ask. This made my agent answer customer questions appropriately rather than generating automated or scripted responses or delivering answers by hallucinating.
They also let me add my own logo and brand elements without having to mention MirrorFly anywhere on the bot. If not, it might disturb my brand’s consistency.
Rather, it looked like the bot was built completely in-house.
- Pros: Fully customizable, data control, and self-hosting capabilities
- Cons: Did not find anything much.
Why MirrorFly is the #1 AI outbound calling agent solution on our list?
We’ve got plenty of reasons. We’ve listed a few below:
- Agentic AI
- AI Voice Agents
- AI Chatbots
- AI Contact Center
- AI Consultation System
- Speech-to-Text SDK
- AI Video KYC
- Real-Time Chat SDK
- Self-Hosted Instant Messaging
- Activity Feeds SDK
- HD Video Calling
- High-Quality Voice Calls
- SIP & VoIP Integration
- Video Conferencing
- Live Streaming SDK
And there’s more you’ve got to explore. Want more details, check out MirrorFly’s AI voice agent solution.
2. CONTUS TECH
Best for: Enterprise-Grade Custom AI Calling Solutions
AI agents built with CONTUS TECH’s solution are perfect for companies that need a personalized artificial intelligence system for making outgoing calls to their customers. The outbound AI calling system is excellent for large-scale businesses that want to make sure their calls are secure and customized to their specific needs.
CONTUS TECH strongly believes that security and privacy for a system are critical. This is one of the key reasons why the platform allows you to add additional layers of security to meet your privacy requirements as per your business requirements.
When you work with CONTUS TECH, they do not just sell you a program and leave you to figure out the rest. Instead, they carefully build your agents and make sure it works the way you require them to.
3. Apphitect
Best for: Building white-label outbound AI calling agents
Apphitect is an exceptional solution for companies that are implementing AI calling into their apps or daily work routines. The key highlight of Apphitect is its options to white-label your agent. You can literally add any colors or brand elements to your agent, along with your company logo. There is no need for mentioning MirrorFly in any part of your agent.
The next best reason why we’ve put Apphitect on this list is its flexibility of deployment. Unlike most providers in the market, Apphitect lets you build fully customizable AI outbound agents, host and maintain them on any server you prefer.
The solution comes with 500+ AI features, including AI chatbots, AI voice agents, and AI customer service agents. Along with this, it supports hundreds of third-party platforms, plugins, and extensions that your teams use daily.
4. Cognigy (Cognigy AI / Voice Gateway)
Best for: Large-scale enterprises that have advanced telephony systems
Cognigy is a reliable AI voice agent for contact centers that handle heavy volumes of phone calls. The platform’s Voice Gateway part uses AI-powered capabilities directly in regular phone systems. This helps call centers make outbound calls along with AI assistance to customers.
You can also integrate tools from other companies like Cisco, Avaya, and Genesis to extend the capabilities of your AI phone infrastructure.
5. Dialpad (Dialpad AI Voice)
Best for: SMBs and mid-sized companies
Dialpad is a phone system for businesses that has an extensive range of features. It can take notes on what people say on calls as they are happening. It can even make recommendations to the person on the call while it is happening.
The good thing about Dialpad is that it is online, so it is easy to use for people who work from places or from home. It is actually a good choice for companies that want a simple phone system that can use artificial intelligence to automate processes.
6. BotPenguin AI Calling Bot
Best for: SMBs, agencies, and resellers
One thing I liked about BotPenguin is that it is a white-label AI outbound calling agent. You can sell your product under your name and need not mention BotPenguin’s anywhere.
You can easily connect with more than eighty tools that you already use every day. However, not many established companies prefer this AI, as its intelligence is not as good as giants expect.
7. Conversica
Best for: B2B sales teams and lead nurturing
Conversica is an outbound sales agent like Vapi that gives an experience as if people are talking to a real human. They do not use pre-written scripts rather they use intelligence for answering the questions and interacting with empathy.
The creators of Conversica believe that it is more important to drive meaningful conversations than to make many calls. This will improve people’s interest in a business, even without selling it prominently. And that’s one reason why they’ve implemented intelligent calling while not compromising on automated outbound calls.
8. Insighto.ai
Best for: Businesses needing quick, multilingual AI deployment
Insighto.ai is a secure software for call center outbound calling that has voice and chat agents. These agents can handle over 50 languages and different accents.
One thing I found great about Insighto.ai is that you do not need to know a lot about technology to use it.
Teams can start using the AI agents without having to learn how to code. However, Insighto.ai may not be that great at handling complicated tasks.
9. Regie.ai
Best for: B2B account-based sales teams
If you have a sales team that does plenty of outreach activities, Regie.ai can help them reach people through multiple channels like phone calls, emails, and LinkedIn.
However, this AI is not suitable for teams that rely heavily on phone calls.
10. Exotel AI Voice
Best for: Businesses that work on multilingual regional projects
Popular across India and Southeast Asia, Exotel’s GenAI voice bots are capable of conversing with customers in their own languages. They can also handle plenty of calls at the same time without any glitches or performance issues.
The downside of this AI outbound calling bot is that it cannot operate well in the western countries.
My Recommendation
Overall, I’d recommend going with MirrorFly, CONTUS and Apphitect if you prefer to build your own custom outbound AI calling agent.
They let you customize your agent features and workflow without any limitations. And you can deploy your agents on any server you prefer, without limiting you to vendor servers.
This, indeed, is not an option with other providers in the market. Choose wisely, build quickly, & drive engagement in millions!
If I missed any AI calling agents in this post, please let me know in the comments. I’ll check and update it ASAP.
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